5THWAVE Podcasts - World Coffee Portal

World Coffee Portal’s forward-thinking podcast series examining the business of progressive coffee culture

Hosted by Jeffrey Young, Editor-in-chief of 5THWAVE magazine and founder of Allegra Group, each episode features inspiring stories, business lessons, and thought leadership from entrepreneurs and industry experts from across the world of coffee.

Listen and subscribe on Apple, Spotify, Google and all major podcast players.

Episodes

Episode 138

E-commerce coffee

Coming Soon

Suneal Pabari, The Roasters Pack, Menno Simons, Bocca, Ziv Shalev, Breville Group

Chris Salierno on growing a community-led brand built on authenticity and strong consumer ties

Episode 137

Growing a global, community-led brand: La Marzocco’s Chris Salierno Live at The European Coffee Symposium

2 December 2024 | 25 mins

Chris Salierno, La Marzocco

David Baumgartner on scaling a health-focused brand in a bread dominated market

Episode 136

Building a healthier future – dean&david’s David Baumgartner Live at The European Coffee Symposium

25 November 2024 | 27 mins

David Baumgartner, dean&david

We explore Berlin's thriving specialty coffee scene and how it has evolved over the past decade

Episode 135

Spotlight on Berlin's specialty coffee scene

8 November 2024 | 135 mins

Ralf Rüller, The Barn, Sophie Hardy, Distrikt Coffee, Kresten Thøgersen, Father Carpenter

How suppliers can stand out from the crowd in the highly competitive coffee industry

Episode 134

How to win new business

1 November 2024 | 29 mins

IAiden Keegan, Esquires Coffee and Ian Bryson, Lincoln & York

Visionary entrepreneur Murray d’Almeida shares his core business principles for success

Episode 133

The unstoppable entrepreneur – A conversation with Murray d’Almeida

28 October 2024 | 33 mins

Murray d’Almeida

Manhattan Coffee Roasters co-founder on the importance of authenticity and measured growth

Episode 132

Staying true to your craft – A conversation with Esther Maasdam

18 October 2024 | 36 mins

Esther Maasdam, Manhattan Coffee Roasters

What's in store for UK Coffee Week 2024!

Episode 131

Celebrating UK Coffee Week!

11 October 2024 | 25 mins

Rob Colicci, Colicci Coffee, Emily Shepherd, Alpro, Matthew Van Elkan, Maude Coffee, Rebecca Hodgson, Project Waterfall

We explore the key trends shaping the future of office coffee in the US

Episode 130

The future of office coffee – Part 2

8 October 2024 | 34 mins

Daniele Foti, Lavazza North America, Tracy Ging, Canteen and Erin Moshier, Aramark

Maman Founders on fostering a sense of family and community throughout their business

Episode 129

A taste of home with New York’s Maman

27 September 2024 | 34 mins

Elisa Marshall and Benjamin Sormonte, Maman

Roland Horne on his ambition to build a best-in-class international coffee brand

Episode 128

The rise of Modern Coffee – A conversation with Roland Horne, CEO & founder, WatchHouse

20 September 2024 | 31 mins

Roland Horne, WatchHouse

Orang Utan Coffee on supporting rainforest conservation in coffee growing regions

Episode 127

Coffee with a conscience – A conversation with Orang Utan Coffee

13 September 2024 | 31 mins

Regina Frey and Diana Kosmanto, Orang Utan Coffee

Nicole Zuraitis on the connection between coffee and music

Bonus

A coffee conversation with GRAMMY-winner Nicole Zuraitis

10 September 2024 | 20 mins

Nicole Zuraitis

How can the right soundtrack contribute to the success of a hospitality venue?

Episode 126

Coffee, music and the perfect playlist

6 September 2024 | 38 mins

Paul Ettinger, Caffe Nero, Nicole Zuratis, Rey Day, Playlister, Magnus Linn, Startle Music

We explore the Costa Foundation’s community impact in coffee growing countries

Bonus

A conversation with Kate O’Brien, The Costa Foundation

28 August 2024 | 23 mins

Kate O’Brien, Executuve Director, The Costa Foundation

Cemal Ezel on the importance of staying commercially competitive as a social entrepreneur

Episode 125

The social entrepreneur – A conversation with Cemal Ezel, Change Please

23 August 2024 | 125 mins

Cemal Ezel, Change Please

We hear from three social organisations to learn about their transformative work

Episode 124

Leveraging coffee for good

16 August 2024 | 37 mins

Kate O'Brien, Costa Foundation, Cemal Ezel, Change Please, Mia Hartwell, Hubbub

Jeanine Niyonzima-Aroian on the crucial role coffee plays in Burundi’s economy

Episode 123

Introduction to Burundi Coffee - A conversation with Jeanine Niyonzima-Aroian

9 August 2024 | 26 mins

Jeanine Niyonzima-Aroian, JNP Coffee

We explore the parallels between the worlds of coffee and olive oil

Episode 122

Coffee vs. Olive Oil

2 August 2024 | 38 mins

Tony Papas, Anna Cane, Assitol and Joseph R. Profaci, North American Olive Oil Association

Casey Lalonde on making coffee more inclusive, celebratory and accessible to all

Episode 121

Girls Who Grind Coffee – A conversation with Casey Lalonde

26 July 2024 | 31 mins

Casey Lalonde, Owner, Girls Who Grind Coffee

We find out how coffee businesses are adapting to the rise of hybrid working in offices

Episode 120

The future of office coffee – Part one

19 July 2024 | 37 mins

Nick Stevens, Nespresso Professional, Andrea Clerici, Gruppo Cimbali, VInce Kelders, Selecta

Restauranteur Peter Harman shares his Six Sales Pillars for increasing profit margins

Episode 119

Building a better restaurant, with Peter Harman – Part two

16 July 2024 | 31 mins

Peter Harman

Peter Harman shares his Eight Basic Fundamentals for running a successful restaurant

Episode 118

Building a better restaurant, with Peter Harman – Part one

12 July 2024 | 31 mins

Peter Harman

We explore the latest developments in one of the world's most trendy coffee shop market

Episode 117

Why is Korea so obsessed with coffee?

5 July 2024 | 40 mins

Cera Jung, SCA Korea, Ryan Suh, Blue Bottle Korea, Matt Lee, La Marzocco Korea

Adam White shares learnings from his career building enduring restaurant brands

Episode 116

Riding the wave to success – A conversation with Adam White, Riding House Cafés

28 June 2024 | 39 mins

Adam White, Founder, Riding House Cafés

Why are more and more consumers choosing plant-based options in coffee shops?

Episode 115

The incredible rise of plant-based beverages

17 June 2024 | 42 mins

Sam Henderson, Starbucks, Declan Mackle, Alpro, Pip O'Neill and Nicole Chan, MOMA Foods, Mia Hartwell, Hubbub

Todd Carmichael shares how relentless innovation and risk-taking drove La Colombe to sucess

Episode 114

Bold, fearless adventures - A conversation with Todd Carmichael

10 June 2024 | 46 mins

Todd Carmichael

How do London's leading Antipodean-inspired restaurants design their food menus?

Episode 113

Antipodean influence and the thriving London brunch scene

3 June 2024 | 38 mins

Miles Kirby, Caravan, Shelagh Ryan, Lantana, Elliot Milne, Milk Beach

Kees van der Westen shares his design philosophy and the importance of craft

Episode 112

A conversation with iconic designer Kees van der Westen

28 May 2024 | 31 mins

Kees van der Westen, Yvette van der Westen

Kaldi's founder Hans Tietema on the importance of staying true to your core concept

Episode 111

A conversation with Dutch coffee veteran, Hans Tietema, Kaldi Koffie & Thee

20 May 2024 | 27 mins

Hans Tietema, Kaldi Koffie & Thee

How successful roasters market their brand and generate new business

Episode 110

The art and science of building wholesale coffee accounts

7 May 2024 | 32 mins

Colin Morrison, Small Batch Coffee Roasters, Petr Kvasnička, Father's Coffee Roastery and Alex Spruce, Löfbergs UK

David Steingard on social enterprise and the importance of connectivity in coffee

Episode 109

Fostering connections across the coffee community – A conversation with Laughing Man Coffee

26 April 2024 | 26 mins

David Steingard, CEO & Co-founder, Laghing Man Coffee & Tea

La Cabra's Head Roaster John Gibson on the definition of direct trade

Bonus

Nurturing relationships at origin – A conversation with La Cabra

25 April 2024 | 28 mins

John Gibson, Head Roaster, La Cabra

We explore the role of the green trader and how it has evolved in the digital era

Episode 108

Introduction to green coffee sourcing

22 April 2024 | 40 mins

John Gibson, La Cabra, Jordan Hooper, Sucafina, Line Cosmidis, Falcon Coffees

Ed Barry shares his experience of the M&A process after selling Over Under to Blank Street

Episode 107

Scaling and selling a coffee business – A conversation with Ed Barry

8 April 2024 | 32 mins

Ed Barry, Edify Systems and former owner of Over Under Coffee

We find out what's happening at The London Coffee Festival 2024

Episode 106

What’s in store for The London Coffee Festival 2024!

2 April 2024 | 39 mins

Camilla Morgan, Eversys UK, Alex Spruce, Lofbergs UK, Lori Latham, Sproud, Dhan Tamang, Jānis Podiņš and Harry Goddin, William Reed.

The latest US tea trends, plus how story telling and ceremony can boost tea sales for operators

Episode 105

The future of tea in the US market – With Rishi Tea & Botanicals

22 March 2024 | 27 mins

Nathan Kosky, Executive Vice President, Rishi Tea

Eileen Rinaldi on her ambition for Ritual to become an employee-led business

Episode 104

Serving your community – With Ritual Coffee Roasters

15 March 2024 | 31 mins

Eileen Rinaldi, Founder and CEO, Ritual Coffee Roasters

We explore the latest roasting technology, including automation and alternative energy

Bonus

Roasting for the future – A conversation with Scott Stouffer, Chief Sales Officer, Probat

13 March 2024 | 29 mins

Scott Stouffer, Chief Sales Officer, Probat

We discuss the essential infrastructure required for a successful coffee roastery

Episode 103

Optimising roastery equipment for success

8 March 2024 | 46 mins

Scott Stouffer, Probat, Andreas Idl, Cropster, Simo Kristidhi, Brian Rice, Counter Culture Coffee

Dillon Edwards and AJ Walzer on the importance of building a business with shared values

Episode 102

Building a specialty coffee business from the ground up – A conversation with Parlor Coffee

1 March 2024 | 37 mins

Dillon Edwards and AJ Walzer, Parlor Coffee

Vanusia Nogueira on how the ICO is fostering long-term sustainable coffee production

Episode 101

The important role of the International Coffee Organization

23 February 2024 | 29 mins

Vanusia Nogueira, Executive Director, International Coffee Organization

We explore the evolution of Thailand’s specialty coffee scene over the last 15 years

Episode 100

A new era ahead for coffee in Thailand

20 February 2024 | 26 mins

Varatt Vichit-Vadakan, Founder, Kinnest Group

We explore the essential first steps in setting up a coffee roastery

Episode 99

How to set up a coffee roastery

9 February 2024 | 29 mins

Lem Butler, Black & White Roasters, Kirby Sinclair, The Roasting Party

Crowdcube's Dan Hardy walks us through the crowdfunding process

Episode 98

Crowdfunding: How to raise funds using your community

5 February 2024 | 25 mins

Dan Hardy, Chief Revenue Officer, Crowdcube

Yassir Rais on making great coffee accessible and affordable to all consumers

Episode 97

Democratising specialty coffee in Spain – A conversation with Yassir Rais, Syra Coffee

26 January 2024 | 22 mins

Yassir Rais, Syra Coffee

We speak with Dan Martensen, Co-founder of the overnight sensation, It's Bagels

Episode 96

How to be an overnight success - with It's Bagels

22 December 2023 | 35 mins

Dan Martensen, Co-founder, It's Bagels

We explore the enduring appeal of Colombian coffee abroad

Episode 95

Colombian coffee: The big opportunity abroad

15 December 2023 | 29 mins

Tim Wendelboe and Hermanos Coffee Roasters

We discuss the importance of being agile in an ever-changing consumer landscape

Episode 94

Elaine Swift and Adrian Steiner Live at The European Coffee Symposium

14 December 2023 | 38 mins

Elaine Swift, UCC Coffee Europe and Adrian Steiner, Thermoplan

Guido Bernardinelli on the importance of fostering a collaborative working environment

Episode 93

Guido Bernardinelli Live at The European Coffee Symposium

9 December 2023 | 34 mins

Guido Bernardinelli, CEO, La Marzocco

Marta Pogroszewska shares insight on GAIL’s successful people development programme

Episode 92

Marta Pogroszewska Live @ The European Coffee Symposium

8 December 2023 | 21 mins

Marta Pogroszewska, Managing Director, GAIL's Bakery

We immerse ourselves in Colombia's vibrant coffee culture

Episode 91

The magic of Colombian coffee

24 November 2023 | 26 mins

Carolina Castañeda Gaviria, Federación Nacional de Cafeteros de Colombia, and Jaime Andres Moreno, Cafe Quindio

We find out how hospitality businesses can execute a successful funding strategy

Episode 90

How to raise funds - with David Abrahamovitch, Grind

17 November 2023 | 31 mins

We explore Colombia's rich tapestry of microclimates and coffee varietals

Episode 89

Intro to Colombian coffee - with Caravela Coffee

10 November 2023 | 26 mins

Alejandro Cadena, Caravela Coffee

Andrew Purcell shares the framework he uses to deliver operational excellence

Episode 88

Operational metrics - with Andrew Purcell, Always Bright Group

3 November 2023 | 21 mins

Andrew Purcell, Always Bright Group

3fe's Colin Harmon shares the metrics he uses to maximise business performance

Episode 87

Business metrics – with Colin Harmon, 3fe

27 October 2023 | 27 mins

Colin Harmon, CEO & Founder, 3fe

We explore the channels and strategies hospitality operators can use to promote their brand

Episode 86

How to market a hospitality venue

20 October 2023 | 28 mins

Andrew Stone, VP Marketing, Bluestone Lane and Emily Karim, Marketing Consultant

We explore the deep influence of Australian coffee culture in the Middle East

Episode 85

A conversation with Tareq Alshaikh, Toby's Estate Middle East

13 October 2023 | 18 mins

Tareq Alshaikh, Toby's Estate Middle East

The co-founders of 787 coffee discuss their responsibility to their community

Episode 84

New York City entrepreneurs: 787 Coffee

8 October 2023 | 19 mins

Brandon Peña and Sam Sepulveda, Co-founders, 787 Coffee

Variety Coffee on the importance of staying original and true to your roots

Episode 83

New York City entrepreneurs: Variety Coffee Roasters

7 October 2023 | 19 mins

Gavin Compton and Ryan Wanslow, Variety Coffee

The co-founders of Gumption Coffee discuss the transformative power of coffee

Episode 82

New York City entrepreneurs: Gumption Coffee

6 October 2023 | 19 mins

Hazel de los Reyes and Clare Lim, Gumption Coffee.

Maxwell Colonna-Dashwood discusses the operating margins across the supply chain

Episode 81

The business of specialty coffee - A conversation with Maxwell Colonna-Dashwood

29 September 2023 | 23 mins

Maxwell Colonna-Dashwood

In this episode we explore the synergies between the worlds of coffee and sports

Episode 80

The powerful connection between coffee and sport

22 September 2023 | 26 mins

Caleb Benoit, Connect Roasters, Ian Happ, Major League Baseball player, Lindsy Kass, University of Hertforshire

We explore how UK operators are finding solutions to the hospitality staffing crisis

Episode 77

The UK's hospitality staffing crisis

18 August 2023 | 35 mins

Mark McCulloch, Hospitality Rising, Jakob Gundersen, Joe & The Juice, Max Dubiel, Redemption Roasters

Rosslyn's Co-founder on developing and delivering your true value proposition

Episode 76

Understanding your purpose – A conversation with Rosslyn's James Hennebry

11 August 2023 | 23 mins

James Hennebry, Co-founder, Rosslyn Coffee

Peter Giuliano on how the coffee industry can use science to adapt to change

Episode 75

The pursuit of knowledge – a conversation with Peter Giuliano

4 August 2023 | 29 mins

Peter Giuliano

How leading coffee and hospitality businesses foster positive workplace culture

Episode 74

Nurturing hospitality's greatest asset

28 July 2023 | 38 mins

Jonathan Crookall, Costa Coffee, Brooke Gray, Equator Coffees, Henry Ayers, The Gentlemen Baristas

Boram Um on educating Brazilian consumers about the joys of home-grown specialty coffee

Episode 73

A conversation with Boram Um, World Barista Champion 2023

21 July 2023 | 21 mins

Boram Um

The founder of Kaffeine on why delivering true hospitality is the driving force behind his business

Episode 72

A conversation with Peter Dore-Smith, The Coffee King of Fitzrovia

14 July 2023 | 27 mins

Peter Dore-Smith, Founder, Kaffeine

We travel to origin to explore what's happening in India’s dynamic coffee farm sector

Episode 71

Indian coffee at origin: Meeting the rapid pace of demand

7 July 2023 | 25 mins

Ashok Kuriyan and Rohan Kuriyan, Balanoor Plantations

How leading cafe operators are embracing an exciting new era of Indian specialty coffee

Episode 70

The rapid rise of specialty coffee in India

30 June 2023 | 32 mins

Namrata Asthana and Matt Chitharanjan, Blue Tokai Coffee Roasters, Mike Khan, La Marzocco and Rahul Reddy, Subko Specialty Coffee Roasters

Tata Starbucks' Deepa Krishnan on the exciting growth potential for coffee businesses in India

Episode 69

Unlocking India's massive growth potential – A conversation with Tata Starbucks

23 June 2023 | 34 mins

Deepa Krishnan, Chief Marketing Officer, Tata Starbucks

We explore the retail trends that are shaping the future of the coffee at-home market

Episode 68

The coffee at home revolution – Part 2

9 June 2023 | 32 mins

Will Corby, Pact Coffee, Jonny England, Lofbergs, Jon Allen, ONYX Coffee Lab

We explore the rise of the home barista and the growing demand for high-end coffee machines

Episode 67

The coffee at-home revolution – Part 1

25 May 2023 | 32 mins

David Gubbin, Sage Appliances, John Holmquist, Seattle Coffee Gear, Andrew Paulter, Pull & Pour

How do successful neighbourhood cafes develop a loyal local following?

Episode 66

The Little Local: How to develop a loyal neighbourhood following

12 May 2023 | 37 mins

Peter Dore-Smith, Kaffeine, Kim Hargreaves, Boki Coffee, Agnes Potter and Dani Reid, Potter&Reid

How digital loyalty apps are revolutionising the way operators engage with their customers

Episode 65

Digital loyalty apps: Game-changing benefits

28 April 2023 | 34 mins

Ali Al Ebrahim, COFE App, Miles Bailey and Tim Silbermann, RWRD, James Flett, Caffe Nero

Regular LCF visitors and exhibitors share business advice on how to get the most out of trade shows

Episode 64

Celebrating The London Coffee Festival

14 April 2023 | 37 mins

Edwin Harrison, Artisan and Curious Roo Coffee Roasters, Abigail Forsyth, KeepCup, Freda Yuan, Ozone

We explore the policies and processes that create consistent customer service in restaurants

Episode 63

How restaurants deliver exceptional customer experience

6 April 2023 | 34 mins

Laura Harper-Hinton, Caravan Restaurants, Prof. Alex Susskind, Cornell University, Cameron Maher, Trader House Group,

We explore the critical role Head of Coffee plays in delivering the perfect coffee experience

Episode 62

The critical Head of Coffee role

24 March 2023 | 29 mins

Christopher Jordan, Caffé Nero, Ryan Garrick WatchHouse, Jennifer Salamone and Antonia Petaccio, Tatte Bakery

We explore the role media plays in developing the specialty coffee industry

Episode 61

The business of coffee media

10 March 2023 | 29 mins

Nick Brown, Daily Coffee News, Michal Molcan, Standart, Nicole Ou, Coffee T&I Magazine

Geranium's Søren Ledet shares the secrets to delivering a 3 Michelin-starred experience

Episode 60

Journey to become the world's best: A conversation with Geranium's Søren Ledet

3 March 2023 | 31 mins

Søren Ledet, Co-founder and General Manager, Geranium

We explore how world-class restauranteurs are elevating their coffee standards

Episode 59

Coffee in fine dining

24 February 2023 | 31 mins

Søren Ledet, Geranium, Myles Shapcott, Origin Coffee Roasters, Olivier Fellous, Ducasse Paris

Exploring new opportunities for specialty coffee in the booming Vietnamese coffee market

Episode 58

Unlocking Vietnam's true potential

10 February 2023 | 25 mins

Sahra Nguyen, Nguyen Coffee Supply, Will Frith, Building Coffee, Sarah Grant, Fullerton University

Tony Papas shares his remarkable career in hospitality and the early days of Allpress Espresso

Episode 57

A life of adventure – In conversation with Tony Papas

27 January 2023 | 40 mins

Tony Papas

How can operators gain a deeper understanding of their consumers?

Episode 56

Understanding consumer behaviour

13 January 2023 | 42 mins

Dr. Ernest Baskin, Saint Joseph's University, Blonnie Whist, Lumina Intelligence, JP Then, Crosstown/Slerp

Coffee legend George Howell on his early career and passion for coffee discovery

Episode 55

The quest for quality: A conversation with George Howell

6 January 2023 | 37 mins

George Howell

We explore the history and connection between coffee and alcohol

Episode 54

Coffee and alcohol: Two worlds combine

16 December 2022 | 27 mins

Michele Cannone, Lavazza, Mattia Pastori, Non Solo Cocktails, Jonathan Morris, Coffee Historian

We explore the remarkable growth of coffee shops in Saudi Arabia

Episode 53

The Saudi coffee shop boom

9 December 2022 | 34 mins

Fadi Hammoud, % Arabica Middle East, Sara Al Ali, Abdullah Al Harazi, Barn's

Bluestone Lane's CEO on why human connection and community are central to the business

Episode 52

Executing a clear value proposition – A conversation with Nick Stone

2 December 2022 | 52 mins

Nick Stone, Bluestone Lane

We explore the business case for drive-thru coffee and its growing popularity in new markets

Episode 51

The road ahead for drive-thru coffee

25 November 2022 | 36 mins

Kevin Hydes, Tim Hortons UK&I, Brett Bolwell, Barista Technology and Amanda Whitt, Coffee Writer

The Barn's Ralf Rüller discusses international expansion and his obsession with quality

Episode 50

The never-ending quest for quality

18 November 2022 | 38 mins

Ralf Rüller, Founder and CEO, The Barn

We examine the impact of soaring energy prices and how cafe operators are managing costs

Episode 49

The energy crisis

4 November 2022 | 32 mins

Henry Ayers, The Gentlemen Baristas, Konstantinos Konstantinopoulos, Coffee Island, Murielle Gagnebin, Agora Energiewende

Roland Horne shares how his risk-on mindset has helped to rapidly propel WatchHouse

Episode 48

Roland Horne – The vision and drive behind WatchHouse

28 October 2022 | 46 mins

Roland Horne, Founder & CEO, WatchHouse

Koppi Coffee Roaster's Co-Founder on the importance of finding a work-life balance

Bonus

A quiet achiever – In conversation with Anne Lunell

21 October 2022 | 22 mins

Exploring the past, present and future of Melbourne's influential specialty coffee scene

Episode 47

Spotlight on Melbourne's specialty coffee scene

23 September 2022 | 30 mins

Mark Dundon, Seven Seeds, Sean Edwards, Golden Bean, Ross Quail, Hemro International

2009 World Barista Champion Gwilym Davies shares a powerful story of personal growth

Bonus

A reluctant World Barista Champion - A conversation with Gwilym Davies

16 September 2022 | 33 mins

Gwilym Davies

We explore how coffee competitions develop the coffee community and elevate coffee standards

Episode 46

The serious business of coffee competitions

9 September 2022 | 34 mins

Morgan Eckroth, Gwilym Davies, Rastislav Kasár, Stephen Morrisey

Coffee Lab founder Isabela Raposeiras shares her extraordinary coffee career

Bonus

Magic Realism with Isabela Raposeiras of Coffee Lab São Paulo

2 September 2022 | 36 mins

Isabela Raposeiras, Coffee Lab

We explore the business benefits of investing in staff training and development

Episode 45

The importance of training and people development

19 August 2022 | 31 mins

Tim Sturk, Cherry Coffee Training, Ben Helt, Specialty Coffee Association, and Diana Getchius Union Square Hospitality Group

We explore the fundamentals of building a brand and translating it into consumer experience

Episode 44

How to build a coffee brand

5 August 2022 | 38 mins

Kyle Glanville, Go Get Em Tiger, Ibrahim Ibrahim, Portland Design, Talor Browne, Talormade

We investigate the design and build out process when rolling out multiple hospitality venues

Episode 43

Successful design and build of coffee shops

22 July 2022 | 40 mins

Valdemar Halbye, Joe & The Juice, Mark Soar, Redemption Roasters, Anna Burles, Run for the Hills

How is the global supply chain crisis impacting coffee shop operators around the world?

Episode 42

The supply chain crisis in coffee

8 July 2022 | 33 mins

Xavier Martinez, Costa Coffee, Jack Brewitt, 92 Degrees, Gert-Jan Eling, Algrano

We explore the market for home coffee roasting and its potential to resonate with prosumers

Episode 41

Home coffee roasting: A slow burn market

24 June 2022 | 33 mins

Andrew Stordy, IKAWA, Thompson Owen, Sweet Marias, Kenneth Davids

We examine the market for coffee grinders and their essential role in the coffee making process

Episode 40

Elevating the daily grind

17 June 2022 | 35 mins

Dale Harris, Hasbean, Lena Frick, HEMRO, Lauro Fioretti, Simonelli Group

We explore the impact of soaring inflation on the hospitality operators globally

Episode 39

Navigating the realities of soaring inflation

27 May 2022 | 32 mins

Chris Ammerman, Caravan Coffee Roasters, Jim Ragas, Second Cup, Will Hawkley, KPMG

We explore the driving trends behind the growing demand for decaffeinated specialty coffee

Episode 38

The growing business case for decaffeinated coffee

13 May 2022 | 28 mins

Laura Burton, Taylors of Harrogate, Chris Kornman, Royal Coffee, Emmanuel Dias, Swiss Water

Why is it important to have a diverse workforce and what does it mean to be truly inclusive?

Episode 37

Diversity and inclusion in the coffee industry

30 April 2022 | 44 mins

Lem Butler, Black & White Coffee Roasters Jessica Worden, Gail's Bakery, and Tim Blanchard

Are coffee capsules a threat or a complement to coffee shops and home espresso machines?

Episode 36

The future of coffee capsules

12 April 2022 | 33 mins

Jason Webber, Nespresso, Maxwell Colonna-Dashwood, and Adrienne Roberts, Allpress Espresso

We explore what's happening to rents and site availability across London, New York and LA

Episode 35

Location, Location, Location

25 March 2022 | 49 mins

Russel Helbling,Katz & Associates, Heather Perry, Klatch Coffee, and Julia Wilkinson, Shaftesbury

Kris Schackman shares the key decisions that have shaped Five Elephant's success

Bonus

A human approach to scaling a coffee business – a conversation with Kris Schackman

12 March 2022 | 49 mins

Kris Schackman, Co-founder, Five Elephant

What's next for specialty coffee across London, Birmingham, Edinburgh and beyond?

Episode 34

The burgeoning UK specialty coffee market

25 February 2022 | 28 mins

Roland Horne, WatchHouse, Will Kenney, 200 Degrees, John Thompson, Artisan Roast

Exploring the human-centric design philosophy that's revolutionising hospitality spaces

Episode 33

Biophilia: Living-conscious design in hospitality spaces

11 February 2022 | 31 mins

Oliver Heath Design, Shiyun Qian, Nota Architects and Tim Schroeder, Hagen

We explore NYC's love affair with coffee and what the future holds for the specialty coffee scene

Episode 32

New York City’s specialty coffee scene: The past, present and future

28 January 2022 | 29 mins

Ever Meister, Chi Sum Ngai and Kaleena Teoh, Coffee Project New York, and Caroline Bell, Café Grumpy

What kind of water makes for an excellent espresso and for well-running machines?

Episode 31

The importance of water in coffee operations

14 January 2022 | 37 mins

Samantha Scoles, BRITA Professional UK, Dr. Marco Wellinger, Zurich University of Applied Sciences, Mike Logue, Redemption Roasters, Jon Whyte, Bean Coffee

Klaus Thomsen on his early career inspiration and the vision and culture behind Coffee Collective

Bonus

Building a long-term values-based business – a conversation with Klaus Thomsen

7 January 2022 | 33 mins

Klaus Thomsen, Co-founder, Coffee Collectiive

How can coffee shop operators create an enticing tea value proposition?

Episode 30

Unlocking the potential of tea in coffee shops

17 December 2021 | 25 mins

Kai Ellerbrock, Market Grounds, David Veal, The Specialty Tea Association, and Oscar Woolley, Suki Tea Makers

How larger scaled hospitality operators are rethinking how they attract talent to their business

Episode 29

Creating a powerful team culture to attract talent

3 December 2021 | 24 mins

Thomas Nørøxe, CEO, Joe & The Juice, and Danille Caserta, Chief People Office, Bluestone Lane

Solutions for attracting and retaining staff in the current hiring climate

Episode 28

Hospitality: The new normal for recruiting talent

19 November 2021 | 36 mins

Shelagh Ryan, Lantana, Marian Plajdicko, Happy Baristas, Karina Coen, Stint, Peter Dore-Smith, Kaffeine

Exploring the past, present and future of specialty coffee across France

Episode 27

Spotlight on Paris’ burgeoning specialty coffee scene

5 November 2021 | 30 mins

Tom Clark, Coutume, Michael McCauley, Cafes Richard, and Sandra Bouckenooghe, La Marzocco France

How can coffee roasters make operations more sustainable?

Episode 26

The carbon footprint of coffee roasting

21 October 2021 | 31 mins

Ewan Reid, Matthew Algie, Mark Maskin, UCL, Grayson Caldwell, Bellwether, Bengt Ove Bitnes Hagen, Joh. Johannson Kaffe

Leading investors and entrepreneurs give advice on growing a coffee business for investment

Episode 25

Investments, mergers and acquisitions in coffee operations

8 October 2021 | 33 mins

David Abrahamovitch, Grind, Nils Erichsen, Wave Investments, Henry McGovern, McGwynn Investments

We uncover exactly where and when carbon emissions are being generated in coffee shops

Episode 24

The carbon footprint of coffee shops

23 September 2021 | 26 mins

Tim Ridley, United Baristas, Lizzie Gurr, Ozone, Zayde Naquib, Bar Nine, Pamela Chng, Bettr Group

Exploring specialty coffee trends over the last decade and the bright future for artisan cafés

Bonus

Celebrating the true artisan – a conversation with La Marzocco’s Paul Kelly

14 September 2021 | 23 mins

Paul Kelly, General Manager, La Marzocco UK&I

What do coffee farmers need from coffee retailers to support their environmental initiatives?

Episode 23

Environmental sustainability at origin

9 September 2021 | 32 mins

Katie Carguilo, Counter Culture Coffee, Diego Robelo, Aquiares Estate Coffee, and Carlos Ortiz, Volcafe Way

What do general managers need in order to thrive and deliver financial success?

Episode 22

The critical role of the general manager

26 August 2021 | 31 mins

Lizzie Gurr, Ozone Coffee and Hasbean, Tim Ridley, United Baristas, and Christopher Muller PhD, author and management consultant

What can coffee businesses learn from the contemporary wine industry?

Episode 21

Industry parallels – coffee vs. wine

12 August 2021 | 32 mins

Rob Robinson, Notes, Phil Barnet, Les Caves de Pyrene, and author Morten Scholer

The impact of Covid-19 and Brexit on the hiring landscape and solutions for attracting talent

Episode 20

The hospitality staffing crisis

29 July 2021 | 35 mins

Jonathan Rubinstein, Joe Coffee, Jessica Worden, GAIL's, Tony Sophoclides, UKHospitality

Exploring the business influence and cultural legacy of the world's largest coffee chain

Episode 19

Starbucks at 50

15 July 2021 | 26 mins

Kent Bakke, Jonathan Morris, Barry Kither, Maurizio Giuli, Scott Rao, Henry Roberts

Exploring the synergies between food and coffee in hospitality businesses

Episode 18

The role of food in coffee businesses

1 July 2021 | 39 mins

Clare Clough, Pret A Manger, Heather Perry, Klatch Coffee, Miles Kirby, Caravan Restaurants, Henry Roberts Two Hands

Episode 17

The cold coffee revolution

17 June 2021 | 30 mins

James McLaughlin, Intelligentsia Coffee, Matthew Swenson, Nestlé, Danny Pang, Marco Beverage Systems

Episode 16

Barista vs. Machine

3 June 2021 | 30 mins

Kamal Bengougam, Eversys, Enrico Bracesco, Gruppo Cimbali, Lem Butler, Black & White Coffee Roasters

Bonus

The genius behind Hoffmann Industries

27 May 2021 | 48 mins

James Hoffmann

The stories and secrets behind the success of influential entrepreneurs in the business of coffee

Episode 15

Coffeepreneurs – Inside the minds of three leading coffee entrepreneurs

20 May 2021 | 29 mins

James Hoffman, Square Mile Coffee Roasters, Toby Smith, Toby's Estate, Gregory Zamfotis, Gregory's Coffee

Understanding the sale and opportunities across China's rapidly growing coffee shop market

Episode 14

Spotlight on China – A land of vast scale and opportunity

6 May 2021 | 32 mins

Shakir Moin, COO, Costa Coffee, Gordon Chang, La Marzocco China and Jeremy Zhang, 2M Roasters & Uni Uni Coffee

Episode 13

Spotlight on the Sydney coffee scene – The future beyond Covid-19

22 April 2021 | 31 mins

Jenny Willits, Seven Miles Coffee Roasters, Nich Rae, Toby's Estate, and Melinda Evans, Mecca Coffee Roasters

Positive business trends and opportunities that have emerged in the wake wake of the pandemic

Episode 12

Grounds for optimism

9 April 2021 | 30 mins

Ira Kalish, Deloitte, Phil McKnight, Breville/Sage, Darren Levy, vida e caffè

What are the secrets behind sustaining a successful business partnership?

Episode 11

Maintaining successful business partnerships

25 March 2021 | 31 mins

Amber Jacobsen, Partners Coffee Roasters, Jeremy Torz & Steven Macatonia, Union Hand Roasted Coffee, SeoYoung Youn & Keith Chua, Bean Brothers

Bonus

Reframing the 'leader' - a conversation with Laila Ghambari

11 March 2021 | 32 mins

Laila Ghambari, Director of Cafes, Stumptown Coffee Roasters

What does the 5th Wave mean in practice and what is its significance to coffee farmers?

Episode 10

5th Wave at origin - Bringing coffee farmers to the table

19 February 2021 | 57 mins

David Griswold, CEO & Founder of Sustainable Harvest Coffee Importers

Hotel Chocolat's CEO and Co-founder on the secrets that helped him scale his business

Bonus

Delicious morsels of wisdom - a conversation with Angus Thirlwell

4 February 2021 | 39 mins

Angus Thirlwell, CEO and Co-founder, Hotel Chocolat

How you can foster powerful, united cultures to help your teams and business thrive

Episode 9

Fostering team culture

28 January 2021 | 31 mins

Guido Bernardinelli, of La Marzocco, Laila Ghambari of Stumptown Coffee Roasters, Edwin Harrison of Artisan

How three different organisations are trying to bring more financial stability to coffee farms

Episode 8

Achieving sustainably profitable coffee farming

14 January 2021 | 32 mins

Catherine David of Fairtrade Foundation, Carlos Ortiz of Volcafe Way and Rebecca Hodgson of Project Waterfall

Founder of the iconic roastery, Tim Wendelboe talks business principles and supply transparency

Bonus

Growing an icon - a conversation with Tim Wendelboe

8 January 2021 | 41 mins

Tim Wendelboe

What can the hundred billion dollar chocolate industry teach us about coffee?

Episode 7

Unwrapping the chocolate industry

18 December 2020 | 33 mins

Angus Thirlwell of Hotel Chocolat, Ben Greensmith of Tony's Chocolonely and David Donde of Truth Coffee

Insights on scaling a specialty coffee business with the founder and CEO of Grind

Bonus

Scaling from one, to two, to four and beyond – with David Abrahamovitch

11 December 2020 | 33 mins

David Abrahamovitch, CEO and Founder of Grind

Opportunities and insights from the second largest coffee consuming country in the world

Episode 6

Spotlight on Brazil

4 December 2020 | 29 mins

Caio Alonso Fontes of Café Editora, Marco Suplicy of Suplicy Cafés and Henrique Cambraia of Cambraia Cafés

Ross Quail on the long-term impact of Covid on the Australian café market and the future of espresso

Bonus

An unrelenting focus on personal growth - with Ross Quail

26 November 2020 | 34 mins

Ross Quail, Sales Director South Asia for Hemro International

An exploration of how a coffee bean gets from a farm into our daily cup

Episode 5

The business of green coffee

19 November 2020 | 32 mins

Stephen Hurst of Mercanta, Pablo Garcia of Neumann Gruppe, and Ricardo Pereira of Ally Coffee

Building bridges to career success across the global coffee industry

Episode 4

Championing careers in the global coffee industry

6 November 2020 | 33 mins

Elaine Swift of UCC Coffee, Ross Quail of HEMRO Group, and Tim Wendelboe

How coffee shops can develop digital infrastructure to support business growth

Episode 3

Using back-of-house technology to grow a cafe chain

22 October 2020 | 30 mins

David Abrahamovitch of Grind, Joe Cripps of Trail, and Dane Atkinson of Odeko,

Nick Stone on how he pivoted his 50 cafe stores employing 650 staff during the height of Covid

Bonus

Pivoting through a pandemic - a conversation with Nick Stone

15 October 2020 | 29 mins

Nick Stone, Founder and CEO of Bluestone Lane

Harnessing the growing business opportunities across the at-home coffee market

Episode 2

The future of the at-home coffee market

7 October 2020 | 33 mins

Maria Colon and Doug Parkinson of De'Longhi North America, Paul Radin of Coffee Hit, and Mike Lackman of Trade Coffee

How the Covid-19 pandemic is impacting hospitality businesses around the globe

Episode 1

The long-term impact of Covid-19 on hospitality

20 September 2020 | 25 mins

Nicholas Stone of Bluestone Lane, Jenny Willits of Seven Miles Coffee Roasters, and Wilhelm Liebenberg of Coco Safar

Episode 98

Coffee and health

Coming Soon

Bonus

Spotlight on Thailand

Coming Soon

Anuwat Kobnampetch, Ministry of Roasters

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