Episode 9: Fostering team culture

Teams can achieve extraordinary things when human beings feel united and pull towards the same goal. But building a powerful workplace team culture can be difficult, especially in hospitality environments, with staff working different shifts and cafés often located miles apart.

This week we explore how three successful companies foster powerful, united cultures that help their teams and businesses thrive across geographies and even through a pandemic.

In this episode, Guido Bernardinelli, CEO of La Marzocco, outlines the company’s management framework, also know as the 4Ps – People, Product, Planet and Profit.

We speak to Laila Ghambari, Director of Cafes at Stumptown Coffee Roasters about how building trust with their team is more important now than ever.

We’ll also hear from Edwin Harrison, Co-founder of Artisan, Curious Roo Coffee Roasters and the Artisan Coffee School, about creating a caring team culture throughout his business.

Credits music: Forceless by Erica Shafer