| 29 mins

Episode 134: How to win new business


From coffee roasters and food & beverage providers to packaging and equipment manufacturers, the multi-billion dollar coffee industry is packed with supplier categories. In a crowded marketplace where suppliers are constantly vying for buyers’ attention, the stakes for winning new business are higher than ever.

So, as a supplier, how do you stand out from the crowd? How do you impress operators? And what strategies can you employ to turn opportunities into success?

To explore these questions, we’ll be speaking with Aiden Keegan, CEO, Esquires Coffee, to understand what buyers are really looking for from suppliers. We’ll also hear from Ian Bryson, Managing Director, Lincoln & York, for a seasoned supplier’s perspective on building successful partnerships.

Both Aiden and Ian will also be participating in this year’s one-to-one meeting programme at the European Coffee Symposium in Berlin – an event designed to drive new connections and business development across the coffee industry.

Credits music: “Older” by Molly in association with The Coffee Music Project and SEB Collective

Tune into the 5THWAVE Playlist on Spotify for more music from the show

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Guests

Aiden Keegan

Aiden Keegan

CEO, Esquires Coffee

Aiden Keegan has been with Esquires Coffee since 2004, overseeing UK operations since 2018 and steering the brand through major growth and market challenges. Under his leadership, Esquires has expanded to 67 UK stores, with a model focused on elevating quality and local partnerships.
Ian Bryson

Ian Bryson

Managing Director, Lincoln & York

Ian Bryson, Managing Director of Lincoln & York, has nearly 20 years in coffee, beginning with Taylor’s of Harrogate and later heading Finlays’ European business. Since joining Lincoln & York, he has led the company’s specialty focus and strategic growth, overseeing its expansion to a £50M business.
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